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I ordered Prestige kitchen cabinets through a local store. In August the cabinets were delivered. The cabinets would poor, the stain was smeared as if a child was fingerprinting, glue was dripped, no clear finish, and the dovetail ends were not even. The maple doors had knots and one door actually had a hole in it. The local store tried to get me to install the cabinet, finally the local representative from Prestige came to my house and told me the holes were character. I ordered clear maple-not rustic. After calling RSI the company that owned Prestige they agreed to replace the cabinets.The next shipment was the wrong cabinets. The next shipment was taken back since the local store had not paid for the 2nd cabinets being delivered. The beginning of February the cabinets were shipped again-this time a cabinet is missing. It is now 5 months later and I still don't have my kitchen. No one at Prestige will talk to me. No apologies-nothing. Run do not order anything from this company. I pray the next cabinets will be decent-$16,000 dollars and no kitchen.
 Comments (20) |  |
| 1. Written by Arizona gal, on 17-03-2010 15:23 We had prestige cabinets installed and within a few months a door warped so horribly that the center panel split and pulled out. The dealer told us that nothing could be done because they are out of business and not honoring warranty work. What can I do??? |
| 2. Written by Jeremy Black, on 11-03-2010 01:00 I agree with everyone here, i am a former employee of "Prestige". The reason everybodys cabinets are *** quality because they are all about pushing work through early to make the suits happy, and doing so creates *** cabinets to their customers. I advise all who read this before you go out and get something else you need for your house look online first check reviews. Sorry to say you all dug these holes yourselves. |
| 3. Written by put them out of business/ wara, on 13-02-2010 18:43 Prestige cabinets is no longer the original company. Since it was sold, you would do better to have your local highschool shop class build your cabinets. Lifetime hinge replacement is a lie. After 6 months they sent me replacements that did not fit, they said the company no longer makes the hinges that are on my cabinets. The hinges they sent would have to have new holes drilled in the cabinets, leaving the old holes visible. I was able to purchase replacement hinges $35.00 on line that are the same. |
| 4. Written by Mary, on 03-02-2010 18:21 We have these cabinets installed in our new house and we didn't have as much problems as others but I need to contact them or someone to get a garbage can that fits in the island. We have tried to buy some on our own but nothing fits right. Can someone provide a number to the parent company who may help us? Thanks. |
| 5. Written by Horrible Experience, on 01-02-2010 14:19 I can understand why they went out of business. I spent about $25,000 on my Prstige Cabinets. And jsut as is written elsewhere here, I had one damaged cabinet, one cabinet the wrong size. Also, the end panels did not fit correctly causing problems installing the crown molding. Also the fillers trips came in a different shade of white as well as several of the drawer fronts. The stain had blemishes and some runs. Also there were two drawer fronts that had the inset panel move and revela unstained wood. I could never get any help from Prestige. This was the most horrible experience I ever had remodelling a home!!!!! I would never buy any products from the parent company. |
| 6. Written by Illinois guy, on 07-01-2010 17:02 With all of the poor reports and the closing of the company does anyone know of any class action suite being filed? |
| 7. Written by Regi, on 09-12-2009 14:28 They are out of business!! |
| 8. Written by cariann lehman, on 11-11-2009 21:31 Worst money I ever spent!!! Over a month late. Than I was missing a door and the cabinets were not finished on the sides. After shipping a replacement door it was the wrong size. Not to mention that the crown molding was a different stain than the cabinets. Three months now and still not fixed Run fast don't purchase from this company. |
| 9. Written by Informed, on 03-10-2009 20:54 I forgot to add that those working inside the plant kept their jobs and will now be manufacturing RSI cabinets. |
| 10. Written by Informed, on 03-10-2009 20:51 You will all be happy to know that RSI is no longer manufacturing Prestige Cabinets. They will be able to produce them to fill warranty issues until the end of 2009. Everyone employed by Prestige is now jobless. |
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